Participant Application Dates:  30-Jun-23 to 02-Aug-23  

Course Dates:  25-Sep-23 to 03-Dec-23 

Fee:  (N15,000 if participants ≥50. If less participants enroll, then final fee per participant may increase)

Overview

Learn how to lead organizations and manage people in this course on leadership and management. The course focuses on the practical leadership and management skills required for working in complex local, regional, national and global health environments. By the end of this course, you will develop a clear sense of the issues and challenges associated with leading organizations and managing people. Personal leadership development and practical management skills are both emphasized.

Format

This online course has video lectures, readings, discussion forums, quizzes, and three assignments. 

You can participate in this course as an independent participant (fees: between $199 - $299) or as part of Havron eLearning Hub. Participating under Havron eLearning Hub provides a forum for discussing course concepts and applying them to local context and customs. 

The course is taught in English. Participants should be comfortable with written and spoken English.

Eligibility

The course is most useful for health care professionals and public health specialists who have some experience in management and who wish to enhance their skills working with people and other organizational resources. Most case studies, readings, and assignments assume an existing knowledge of the health care system, labor law, and funding landscape in your country. Participants will get the most out of this course if they can apply the concepts and strategies immediately to a work setting, including being in a position to lead meetings, facilitating team development, communicating on behalf of the organization, managing conflicts, analyzing and monitoring management data, supervising and delegating work, and managing some aspects of complex project implementation. The course is less well suited to individuals in entry-level positions in the workforce.

Syllabus

Learning Objectives

Participants completing the course at the highest level of achievement should be able to:

• Approach management challenges in primary health care settings with core knowledge and skills in economic, organizational, and management theory as a guide;
• Pose meaningful questions about what constitutes effective management and leadership in different cultural and organizational contexts;
• Make decisions that weigh practical needs and conditions with ethical, legal, and compliance considerations;
• Use core principles and tools from human resources and finance to address challenges and solve problems;
• Translate insights from self-assessment into personal plans for improving leadership and management skills;
• Identify and consult appropriate sources of data for making sound management decisions;
• Align and motivate individuals, systems, and resources toward a common purpose;
• Design and manage systems that are responsive to donor and Ministry of Health requirements and assure financial and ethical accountability;
• Identify monitoring and evaluation methods that answer key questions about programmatic efficiency and effectiveness; and
• Use active participation in class discussion, activities, and assignments to form a personal and professional value system for management and leadership in global health.

Topics

Leading and Managing Frameworks

What is the difference between leadership and management? What are the skills associated with each? How can we measure the impact of effective leadership and management on health care systems?

Accountability

What is the accountability cycle? How can you increase individual and team accountability for quality work in your organization?

The 7 Habits of Highly Effective People (Covey)

How can you apply the 7 habits to increase your proactive thinking patterns, clarify your values, plan your work more effectively, improve time management, listen, negotiate and mediate more skillfully, create cooperation, and grow professionally?

Team-Building

What are the key characteristics of highly functioning teams? What threatens the effectiveness of a team? How can you be more effective in leading meetings, building teams, and managing conflict?

Supervision and Delegation

What are the important principles of delegating and coaching? How can you prepare for different conversations? What questions should a performance review answer? What tools can you use to analyze performance problems?

Conflict Management

How does conflict impact team dynamics and teamwork? How comfortable are you with conflict? What are some cultural differences in how people express and respond to conflict? What actions can you take to resolve conflict within a team?

Influence without Authority

What is the difference between positional and personal power? How can you use reciprocity and currency exchange to increase influence?

Systems Thinking

What is the difference between event-oriented and systems thinking? How do you model a system of concern? How can you exert influence from your position?

Financial Management

What are the principles of financial management? What are financial controls? What are the roles and obligations of the leader and manager in relation to financial management?

Data for Management Decision-Making

Which data sources are important for purposes of accountability vs. program effectiveness? How do different donor agencies approach the issue of performance management? How can health leaders and managers create an organizational culture of information generation and use?

Project Management

What are the steps in the project management cycle? How can you apply project management skills to your current work in order to improve quality and productivity?

Effective Communication

What are your strengths and weaknesses in verbal, written, and virtual communication? How can you improve your ability to speak spontaneously? What are the elements of persuasive communication? How can you use storytelling to strengthen your impact?